Cancellation Policy

NUE IMAGE BEAUTY SHOP APPOINTMENT BOOKING POLICY PLEASE READ BEFORE BOOKING By booking an appointment with **Nue Image Beauty Shop**, you acknowledge that you have read, understand, and agree to all policies outlined below. --- BOOKING INFORMATION Please provide a **valid phone number and email address** when scheduling your appointment. These details may be used to contact you regarding your appointment, confirmations, reminders, or other important information. If we are unable to contact you when necessary, your appointment may be canceled. **All payments made at the time of booking are NON-REFUNDABLE.** Please review your selected service, date, time, and any applicable fees carefully before completing your booking. --- DEPOSITS Certain services require a **minimum $25 deposit** or a higher deposit amount, depending on the service selected. Deposits are **NON-REFUNDABLE** if you: * No-show your appointment * Cancel within **72 hours** of your appointment * Arrive **15 minutes or more late without notice** Once a deposit has been forfeited, it cannot be refunded or transferred to another appointment. --- SAME-DAY APPOINTMENTS Appointments booked **on the same day as the requested service** require **FULL SERVICE PAYMENT at the time of booking**. Your appointment is **not considered confirmed** until full payment has been received. Same-day payments are **NON-REFUNDABLE**. Any additional fees or charges that are not included in the original service price will be collected at the end of the appointment. --- LATE BOOKING SERVICE CHARGE Appointments scheduled for **7:00 PM or later** are subject to a **$38 Late Booking Service Charge**. This fee must be paid **before the start of your appointment**. Failure to pay the required Late Booking Service Charge may result in your appointment being **delayed, rescheduled, or canceled**. --- CANCELLATION & RESCHEDULING POLICY We understand that things happen. However, appointments are reserved specifically for you, and adequate notice allows us the opportunity to offer that time to another client. Cancellations must be made at least **72 hours before your scheduled appointment**. When an appointment is canceled within the required timeframe, you may reschedule **within one week**. If you do not reschedule within one week, your deposit will become **NON-REFUNDABLE and will be forfeited**. Clients who cancel appointments **more than two times** may lose the abili