525 Fort Worth Dr. Suite 205

Denton,  Texas 75201

Our Policy

Stylist  of  Nue Image Beauty  pride themselves on providing you with exceptional service and quality customer care. All of our stylists are professional, educated and experienced and will provide you with the best hair care service possible.

Menu prices listed in the Service Menu are base prices. The price of your service may vary from the listed price based on the service(s) you receive, as well as the length of your hair. Your stylist will inform you of the price before she begins your service. Payment for salon services is expected to be paid at the time of service.

Consultations for all hair services are offered free of charge and are highly recommended for first time clients and for chemical services.

 

During the consultation, should there be any previous over-processing due to prior chemical services, heat damage, or any other issues with your hair that may affect the outcome of your hair service

, you will be made aware before your service is started and you will need to disclose the same information as well .Stylist have a right to refuse performing service as see fit to preserve the integrity of the hair by avoiding further damage. 24-48 hour cancellation notice on all appointments .If you are 15 minutes late for an appointment you will be expected to reschedule. If you show up to an appointment and decide you want  to cancel or leave or If you don't show to a scheduled appointment or do not call to cancel within the allotted time frame  you will be charged 25.00 fee. No exceptions! Any Deposit that are required for scheduled services are also NON-Refundable*. All prices and services are subject to change without notice.

 

 However, should you have any questions or concerns about the service you have received in the salon, please notify your stylist /Manager within three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service, or with another stylist of your choice, at no additional charge to you.

All Our staff Members are well trained in the  services we provide. Our goal is make sure every customer is satisfied and pleased with their visit to our salon.

Thanks for visiting, hope to see you soon!

Cancellations

Stylist have a right to refuse performing service as see fit to preserve the integrity of the hair by avoiding further damage. 

 

24-48 hour cancellation notice on all appointments .

 

If you are 15 minutes late for an appointment you will be expected to reschedule. If you don't show to a scheduled appointment you will be charged 25.00 fee.

No exceptions!

Any Deposit that are required ($25.00 minimum) for scheduled services are also NON-Refundable*.

All prices and services are subject to change without notice.

Returns/Exchange

Returns

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at (Contact@nueimagebeautyshop.com).

 

Shipping

 

To return the item you purchased, please mail it to:

 

[525 Fort Worth Dr.

Suite 205 Denton, Texas 76201]

 

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping